Help & Support
Trouble signing in, or anything else — tell us here. We read every message.
Common sign-in problems
Google sign-in sends me back without logging in
Try once more. If it still fails, sign in with email + password instead, or use “Forgot password” on the sign-in page to set a password.
I signed up with Google and don’t know my password
Google accounts have no password by default. On the sign-in page click “Forgot password”, enter your email, and set one — then you can log in with email + password too.
It says “already registered” when I try to sign up
Your email is likely registered via Google. Use the Google button to sign in, or set a password with “Forgot password”.
Or email us directly: support@mynova.ai